Abitabiriye Sibos bagaragaje inzitizi zishingiye ku mabwiriza, icyuho cy’ubuhanga, inzira zashaje zakazi, ikoranabuhanga ry’umurage na sisitemu y’ibanze, ingorane zo gukuramo no gusesengura amakuru y’abakiriya nkimbogamizi kuri gahunda zitinyutse zo guhindura imibare.

Ku munsi wa mbere uhuze cyane wo gusubira i Sibos, ihumure ryo guhura imbonankubone no gutesha agaciro urungano rwarashobokaga kuko ibigo by'imari byateraniye mu kigo cy’amasezerano cya RAI cya Amsterdam.

Kugira ngo bumve neza icyo abanyamabanki batekereza kuri bo, Publicis Sapient yatangije igipimo ngenderwaho cy’amabanki ku Isi 2022, kigaragaza ko amabanki menshi yateye intambwe ishimishije mu mezi 12 ashize, abashyiraho igitutu kugira ngo bongere ingufu mu bikorwa byabo byo guhindura imibare. Sudeepto Mukherjee, mukuru VP EMEA & APAC hamwe na banki & ubwishingizi bayobora Publicis Sapient.

Mu bayobozi bakuru b’amabanki 1000+ babajijwe, 54% ntibaratera intambwe igaragara mu gushyira mu bikorwa gahunda zabo zo guhindura imibare, mu gihe 20% gusa bavuga ko bafite imikorere ikora neza.

Ubushakashatsi bugaragaza kandi ko 70% by'abayobozi bo ku rwego rwa C bemeza ko bari imbere y'amarushanwa mu bijyanye no kumenyekanisha ubunararibonye bw'abakiriya, ugereranije na 40% gusa by'abayobozi bakuru.Mu buryo nk'ubwo, 64% by'abayobozi ba C-suite bemeza ko bari imbere y'amarushanwa mu bijyanye no gukoresha ikoranabuhanga rishya, ugereranije na 43% gusa by'abayobozi bakuru, 63% by'abayobozi bo mu rwego rwa C bavuga ko bari imbere ya bagenzi babo mu guteza imbere ibihari impano yo guhindura imikorere ya digitale, ugereranije na 43% gusa byabayobozi bakuru.Mukherjee yizera ko banki zigomba guhuza iri tandukaniro mu myumvire kugira ngo zifashe gusobanura aho tuzibanda.

Urebye ibyingenzi byingenzi byimpinduka, amabanki yerekana ko ari ngombwa gukomeza kuba imbere yabanywanyi, barimo urungano rwa serivisi z’imari n’urungano rw’amabanki ndetse n’amabanki ya mbere ahanganye n’ubucuruzi nka Apple yinjiye mu mabanki kuva mu ikoranabuhanga, mu itumanaho, no mu bucuruzi. imirenge.Gukenera guhuza byihuse ibyifuzo byabakiriya, ubu bishyirwaho namasosiyete hanze ya serivise yimari, nayo ni umushoferi ukomeye.

Nubwo amabanki afite ubushake bwo guhindura imibare, ubushakashatsi bugaragaza imbogamizi nyinshi, harimo inzitizi zogutegekwa, icyuho cyubumenyi, inzira zashaje zakazi, tekinoroji yumurage na sisitemu yibanze, hamwe ningorane zo gukuramo no gusesengura amakuru yabakiriya.

Mukherjee yagize ati: "Ikintu cyanshimishije cyane ni paradox: Amabanki avuga ko ashaka kuvugurura ishingiro, bashaka kubona amakuru yose, ariko rero ntabwo bavuga ibice bikomeye".Ati: “Ugomba guhindura umuco, ugomba kuzamura no kuzamura ubushobozi bwawe, ugomba gushyira byinshi muri fondasiyo.Barimo bavuga ku bintu biza gukurikiraho, ariko ibintu bigoye ni bimwe muri ibyo bidafatika. ”Mukherjee yizera ko banki zigomba kwitwara nka fintechs kugirango ziyobore ibintu bitoroshye kandi bikareka kubona ibyananiranye kera nkimbogamizi yo guhindura imibare.